Report Abuse
Help Us Keep the .BD Domain Ecosystem Safe and Secure
We take every complaint seriously. Share details about any domain misuse so our BTCL-approved compliance team can act quickly.
What Is Considered Abuse?
Abuse means any domain activity that violates laws, regulatory requirements, or our acceptable use policies. Common categories include:
Phishing or Online Fraud
Attempts to steal personal or financial information through deceptive practices.
Spam or Unsolicited Bulk Email
Large volumes of unwanted or misleading messages.
Malware or Harmful Software
Hosting or distributing viruses, ransomware, trojans, or spyware.
Copyright or Trademark Violations
Unauthorized use of intellectual property or brand impersonation.
Illegal or Prohibited Content
Hate speech, harassment, extremist materials, or other unlawful content.
Botnet, DDoS, or Network Abuse
Using domains for coordinated attacks or service disruption.
Impersonation or Fraudulent Sites
Pretending to represent legitimate businesses or individuals.
Child Exploitation & High-Risk Content
These cases receive immediate, high-priority escalation.
We evaluate all reports according to BTRC guidelines and international domain compliance frameworks.
Our Abuse Handling Process
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Step 1: Report Acknowledgment
We send an acknowledgment email within 12 hours of receiving your report.
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Step 2: Review & Verification
The compliance team investigates the complaint and may request more information.
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Step 3: Appropriate Action
Actions include warnings, temporary or permanent suspension, DNS modifications, and coordination with BTRC, law enforcement, or hosting partners.
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Step 4: Case Resolution
We notify the reporting party when the case is resolved where appropriate.
Emergency or High-Risk Abuse
For child exploitation, major fraud, or national infrastructure incidents: info@getyour.com.bd (24/7, response within 12 hours).
Frequently Asked Questions
What happens after I submit an abuse report?
We review the complaint and take action in line with our policies and BTRC regulations.
Can I submit a report anonymously?
Yes, though providing contact details helps us validate information and respond faster.
How long does the investigation take?
Most reports are processed within 24–48 hours. Serious cases are escalated immediately.
Will the domain owner know that I filed the complaint?
Generally no—your identity is kept confidential unless disclosure is legally required.
Is GetYour.com.bd responsible for website content?
We manage domain registrations, not hosting, but we act against any domain that violates legal or policy requirements.
Report Abuse Form
Contact Information
Abuse Desk: info@getyour.com.bd
Support: info@getyour.com.bd
Phone: +880-1712-330-434
Address: Level 6E, Silicon Tower, Hi-Tech Park, Rajshahi-6201, Bangladesh